Returns and Refunds Policy

Thank you for shopping at AJ's Equestrian Boutique.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

Before you return a product, please make sure that:

  • The product was purchased in the last 15 days

  • The product is in its original packaging

  • The product isn't used or damaged

  • You obtained a Return Merchandise Number (RMN) from us

To obtain a Return Merchandise Number (RMN), contact us:

  • By email: returns@ajsequestrianboutique.co.uk

  • By visiting this page on our website: http://www.ajsequestrianboutique.co.uk

Send the product with its original packing and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

AJ's Equestrian Boutique, The Byre, Tewin Hill Farm, Tewin, Herts AL6 0LL. UK

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: returns@ajsequestrianboutique.co.uk

  • By visiting this page on our website: http://www.ajsequestrianboutique.co.uk